Privacy Policy

Last Updated: December 2024

At Rafa App ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Rafa App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our app.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using Rafa App, including:

1.2 Automatically Collected Information

When you use Rafa App, we automatically collect certain information, including:

1.3 Third-Party Information

We may receive information about you from third-party services:

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Provision

2.2 Personalization

2.3 Communication

2.4 Analytics and Improvement

2.5 Security and Legal Compliance

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.4 Protection of Rights

We may share information when we believe it is necessary to protect our rights, property, or safety, or that of our users or others.

3.5 With Your Consent

We may share your information with your explicit consent or at your direction.

4. Data Security

We implement industry-standard security measures to protect your information:

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

5. Data Retention

We retain your information for as long as necessary to:

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

6. Your Rights and Choices

You have certain rights regarding your personal information:

6.1 Access and Portability

You can access and download your financial data through the app settings. You may request a copy of your personal information in a portable format.

6.2 Correction

You can update and correct your account information and financial data directly in the app at any time.

6.3 Deletion

You can delete your account and associated data through the app settings. We will delete your information in accordance with our data retention policy.

6.4 Opt-Out

You can opt out of marketing communications by:

6.5 Location Data

You can control location data collection through your device settings. Note that disabling location services may limit certain app features.

6.6 Data Processing

Depending on your jurisdiction, you may have additional rights, such as:

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Rafa App is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection.

9. Third-Party Services

Rafa App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

9.1 Third-Party Services We Use

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Your continued use of Rafa App after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@rafaapp.com

Support Email: support@rafaapp.com

Address: Please contact us via email for our physical address

We will respond to your inquiry within a reasonable timeframe.

13. Consent

By using Rafa App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.